We are committed to exceeding the requirements of our ISO 9001 quality accreditation providing clients with the best service possible at all times. This originates in our offices and sites where our systems and procedures are both compliant and comprehensive, ensuring a professional and reliable approach.
Our standards are achieved and maintained through ongoing monitoring and the encouragement of client feedback by way of regular contract reviews. A complaints procedure is also in place giving clients, sub-contractors and the general public the opportunity to discuss concerns and allow us to provide solutions.
The health and safety of all people relative to our operations and services is of paramount concern. This includes not only our staff and clients, but the general public as a whole. To this end, we are fully conversant and proactive with all health and safety legislation and guidelines conducive to our business.
Our Health & Safety Policy is continually assessed and updated in line with improved practice and new regulations. Implemented by our Health & Safety Manager in conjunction with Senior Management, expert knowledge, advice and training is regularly delivered to all employees and sub-contractors.
Environmental concerns are a major issue in our industry and we strongly support the need for awareness, promoting sustainability and reducing harmful activity. Working towards ISO: 14001 accreditation, our Environmental Policy confirms our commitment to minimising negative impacts, optimise recycling opportunities, promoting awareness amongst our staff, sub-contractors and local community and remaining compliant with legislation and codes of practice.