Customer Perception Survey Name* Company* Position Email* 1. All enquiries are dealt with promptly in a friendly and helpful manner Strongly Disagree12345Strongly Agree 2. We always get a meaningful and accurate response to our queries at the first attemptStrongly Disagree12345Strongly Agree 3. We find that requirements for changes in services are quickly and easily accommodatedStrongly Disagree12345Strongly Agree 4. All information from Hollywell is accurate, relevant & complete and arrives on time Strongly Disagree12345Strongly Agree 5. We can always trust the information given to us by whoever we talk to in HollywellStrongly Disagree12345Strongly Agree 6. Hollywell is aware of and continually meets our needs and expectations Strongly Disagree12345Strongly Agree 7. Products and services from Hollywell always meet the agreed specificationStrongly Disagree12345Strongly Agree 8. Any problems which arise from the supply of any products or services are dealt with quickly Strongly Disagree12345Strongly Agree 9. Commitment to quality & safety is demonstrated by all personnel within HollywellStrongly Disagree12345Strongly Agree 10. Hollywell staff demonstrate a high level of expertise and knowledgeStrongly Disagree12345Strongly Agree 11. We consider that Hollywell’s prices give value for moneyStrongly Disagree12345Strongly Agree 12. We are committed to long term trading with Hollywell Strongly Disagree12345Strongly Agree 13. We would recommend the services of Hollywell to othersStrongly Disagree12345Strongly Agree Please add any comments which you believe would be of help in establishing Hollywell’s current standing within your organisationSubmitReset
